Shipping policy
Last updated: March 16, 2026 Thank you for choosing Rhapso. Because every dress is custom made to your specifications, shipping timelines depend on the complexity of your design. Production & Delivery Timeline Custom dresses typically take 3–6 months from the time your design is finalized to delivery. We will keep you updated throughout the production process and notify you as soon as your dress ships. Shipping Methods All dresses are carefully packaged and shipped via insured, trackable carriers to ensure safe delivery. Domestic Shipping (United States) Free standard shipping on all orders within the United States. International Shipping We ship internationally. International shipping rates and delivery times vary by destination. Please contact us at info@rhapsodress.com for a shipping quote before placing your order. Please note that international orders may be subject to customs duties, taxes, and import fees, which are the responsibility of the recipient. Order Tracking Once your dress has shipped, you will receive a confirmation email with tracking information so you can follow your package. Shipping Damages Please inspect your dress upon delivery. If your package arrives damaged, please contact us immediately at info@rhapsodress.com with photos of the damage so we can resolve the issue promptly. Contact If you have any questions about shipping, please reach out to us at info@rhapsodress.com or contact us at 3761 29th St, San Diego, CA, 92104, US.